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MRXPO Portal FAQ

Here is a list of frequently asked questions about MRXPO:

  1. How do I join an event?
    Designed for enterprise use, you need to have a valid ticket to join an event:
    a. Most often, if you receive a direct email invite, you can simply accept the event invite and a ticket will be issued to you.
    b. You can also sign up to join the wait list of a publicly ticketed event. The event host will see you on the wait list and decide whether to issue an admission ticket to you.
    c. You can create your own event, in which case you are always issued an ticket.

    Once you have a ticket to an upcoming event, you can launch MRRox app, login, and select an avatar. Next you will see the event menu. If you have access to an event taking place in the next 30 days, the event will appear under the corresponding event type. Then you can tap to view event info and join.

    You will join the event only if an event organizer has started the event. If you joined early within 15 minutes of start time, you can wait around for the organizer.

  2. What are the event types?
    Event types are also known as event visibility:
    a. Open to All: Visible to all guests and doesn’t require login or a ticket to join.
    b. Publicly Ticketed: Visible to all logged-in members. Requires a valid ticket to join. Members can signup for wait list.
    c. Direct Invite Only: Visible to ticketholders and invitees only. After creating this type of event, you could share the event by sending out invites to existing or new users. Each invite will carry a unique token.
    d. Private Company Only: Visible to users who share the same private company email domain as the event host. The event can be shared using a signup page or by direct invite.

  3. How do I become an event sponsor?
    Event hosts determine who will become an event sponsor, subject to MRXpo’s sponsorship guidelines and restrictions. You may contact an event host directly to request to become a sponsor.
    The event host can issue a sponsorship invite at gold, platinum or diamond level and assign a specific booth number. Once you have accepted the sponsorship invite, you will see this event in your Sponsor Portal, where you can update your company description, logo, poster and video.

  4. What are the different access levels?
    Event hosts can send out invites at different access levels:
    a. Waitlist: no admission to an event until the event host updates the access to other levels. This allows other members to sign up for an event.
    b. Admission: general admission to an event with basic functionality
    c. Sponsor: VIP access with premium features such as reserved private rooms atop glass towers.
    d. Speaker: VIP access along with center stage tools such as amplified microphone.
    e. Organizer: VIP access and access to moderator tools. Organizers can start an event on behalf of the event host.
    f. Admin: only the event host is automatically issued an admin level ticket with full access.


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